ACSS is responsible for the design, manufacture, and support of all our products, along with enhancements and development of new products. ACSS is responsible for all sales to our regional airline, business aviation, general aviation and military customers. Thales Avionics is the exclusive sales and support agent of ACSS products to Commercial Air Transport customers. For more information on Thales Avionics, please visit their web site at http://www.thales-avionics.com.


Customer Services

+1 (623) 445-7070 Group Line,
+1 (623) 445-7001 Fax

 

Larry Tank

Manager, Customer Engineering & Services
+1 (623) 445-6975
 

Jim Farrell

Staff Engineer, Customer Services
+1 (623) 445-6663
 

Chris Fisher

Customer Services Engineer
+1 (623) 445-6970
 

Sam Cooper

Customer Services Manager (Corporate Aviation)
+1 (623) 445-6987
 

Mike Fridelle

Customer Services Manager (Military Aviation)
+1 (623) 445-6977
 

Randy  Knight

Customer Services Manager (Regional Airlines)
+1 (623) 445-6984
 

Lance   Heick

Customer Services Manager
+1 (623) 445-6982


Sales Organization

The ACSS Sales Organization that follows provides sales expertise to the Corporate Aviation, Regional Airline and Military market segments. THALES Regional Sales Managers provide Major Airline and Air Transport OEM sales/services for ACSS products.

Sales Group Line

+1 (623) 445-6900
 

Shane LaPlante

Director, Dealer & Aftermarket Sales
+1 (623) 445-6884
 

Louis Masella

Director, OEM & Integrator Sales
+1 (623) 445-6881
 

Ruslan Karapatnitski

Sales Manager
+1 (623) 445-6883
 

Tim McGuffie

OEM Sales Manager
+1 (623) 445-6886
 

Sean Burns

Sales Manager
+1 (623) 445-6880
 

Christian Kaplicki

Sales Manager
+1 (623) 445-6718


Military Sales Organization

Richard Tallman

Military Sales Manager
+1 (623) 445-6882
 

Product Marketing & Development

Mark Salazar

Marketing Manager
+1 (623) 445-6986
 


Business Development


 

Michael Tremose

Director, Strategy and Business Development
+1 (623) 445-6976
 

Kevin  Burke

Business Development Manager
+1 (623) 445-6737
 

Heidi  Tomooka

Business Development Manager
+1 (623) 445-6656


Order Administration and Contracts


+1 (623) 445-7030 “Repair Group Line”,
+1 (623) 445-7002 “Repair Order Admin” Fax,
+1 (623) 445-7040 “LRU, Order Admin Group Line”,
+1 (623) 445-7004 “LRU, Order Admin Group” Fax


Darlene Spayd

Order Administration Manager
+1 (623) 445-6899
 

Giacomo Mayer

Director of Contracts
+1 (623) 445-6930
Contracts Fax
+1 (623) 445-7006
 

Mark Krause

Alliance Manager
+1 (623) 445-6939
 

Mark Badenhop

Contracts Administrator
+1 (623) 445-6931
 

Melanie  Peterson

Contracts Administrator
+1 (623) 445-7024
 

Julie  Scott

Contracts Administrator
+1 (623) 445-6897
 

Sue Swagel

Contracts Administrator
+1 (623) 445-6932
 


ACSS Human Resources

Ruben Yanez

Staffing Manager
+1 (623) 445-7027
 


Communications

Steve Henden

Communications Manager
+1 (623) 445-7021
 


Exchange/Rental Services for Regional Airlines and
Corporate Aviation Customers


ACSS' Exchange and Rental program is supported by a worldwide network of Support Centers, giving operators of ACSS-equipped aircraft unmatched field support.

Provides exchange and rental services of ACSS LRUs to existing ACSS customers.
(administered by our logistics partner AVGroup)
+ 1 (866) AOG-TCAS or 866 264 8227 US callers
+ 1 (678) 597-2791 International callers
+ 1 (770) 457-8563 FAX

Air Transport AOG Services


Provides Commercial Air Transport with Aircraft On Ground LRU services for ACSS products. (administered by our logistics partner SAVE-GIE).

The Americas Region

Europe/Middle East Region

Asia/Australia Region

Tel. +1 732 494 1011

Tel. +33 1 49 75 45 73

Tel. +65 6542 20 55

Fax +1 732 494 1012

Fax +33 1 49 75 45 74

Fax +65 6542 30 55




Authorized Service Centers


Today, repairs are being done by one ACSS Service Center and two ACSS authorized facilities.

Service Center

19810 North 7th Avenue
Phoenix, AZ 85027-4741
FAA Air Agency Certificate, L3ZR029X

Order Admin Group Line

+1 (623) 445-7030 Tel
+1 (623) 445-7002 FAX
Hours: 6:00 a.m. - 5:30 p.m. (MST)
FAA Certificate
FAA Operations Specs
EASA Certificate
FAA/EASA Capabilities
CAAC Capabilities
ARSA Certificate
CAAC Certificate
CAAC Limitations Certificate

Kevin Murtagh

Manager, Service Center
+1 (623) 445-6979

Thales Aerospace Asia Pte Ltd

21 Changi North Rise,
Singapore 498788
Attn: Repair Service Administration
e-mail:  ROQ@asia.thalesgroup.com
+(65) 6424-7100
+(65) 6424-7101 FAX

British Airways Avionics Engineering

(ACSS authorized facility)
British Airways Avionics Engineering,
Ely Meadow, Talbot Green, Pontyclun,
Mid Glamorgan, CF72 8XL,
South Wales, United Kingdom
+(44) 1443-234730
+(44) 1443 234999 FAX
Attention: Customer Services Rep


Requests for General Information

Main Telephone Number and FAX
+1 (623) 445-7000 Main Telephone
+1 (623) 445-7001 FAX
E-Mail: crc.acss@L-3com.com

Shipping Address

ACSS
19810 N. 7th Avenue
Phoenix, AZ 85027-4400

Cage Code
1WYD3


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